Learn the profession.
Build the systems.
Lead with excellence.
Courses, practical resources and a community for administrators at every stage, from first role to leading an administrative function. Built around The Administration Professional, the ADMIN 360° guide by Jonathan Mbir.
- 31 chapters
- 8 sector chapters
- 6 countries compared
ADMINISTRATION
PROFESSIONAL
Everything an administrator needs to grow.
The School
Structured courses that follow the seven parts of the book, with quizzes, practical assignments and certificates of completion.
Browse coursesThe Magazine
Practical articles on the craft of administration: minutes, governance, AI at work, careers and sector practice.
Read the magazineThe Store
Ready-to-use templates and toolkits, premium courses, signed copies and the book in every format.
Visit the storeThe Newsletter
One useful email a fortnight: a practical technique, a template and what is changing in law and technology.
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PROFESSIONAL
The Administration Professional
The complete guide to modern administrative practice. Completely rewritten and five times longer than the first edition, with law and practice compared across the UK, US, Canada, Australia, Ghana and Côte d'Ivoire.
- IFoundations
- IICore professional skills
- IIISystems and governance
- IVOperational domains
- VThe digital administrator
- VIAdministration across sectors
- VIILeadership, ethics and career
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Team access to courses, bulk copies of the book and tailored training for organisations.